Choose a provider that fits
Payment availability depends on country, business category, currency and provider approval. Confirm the exact payment methods and onboarding requirements for your launch.
THE MONEY BEHIND THE ORDER
A clear path from checkout to reconciliation.
Manage payment information in the context of the sale. Choose the appropriate payment setup, inspect transaction states and keep refunds and settlement questions linked to the right order.
BUILT AROUND THE WORK
What this means
for your business.
Understand the state
A payment attempt, an authorisation, a capture and a refund are different events. Give the team a shared understanding of the configured provider’s flow and how it appears against the order.
Follow the money after the sale
Compare transactions, refunds and provider settlements. Processing fees, payout timing and disputes remain part of your payment-provider arrangement.
THE BUSINESS BEHIND THE CAPABILITY
The sale and the money tell different stories.
An order value, a successful payment, a refund and a provider settlement describe different moments. Follow the identifiers rather than treating every total as interchangeable.
Payment & order
Inspect the provider result and corresponding order. A browser return alone should not prove receipt.
Reconciliation
Keep fees, partial refunds and settlement timing visible when matching expected money with received funds.
INSIDE PAYMENTS
Make the transaction and its outcome inspectable.
Payment is a sequence with consequences for both the shopper and the business. The provider, market and configuration determine the exact path. Keep checkout choices, payment events, refunds and settlement responsibilities connected without treating them as a single paid/unpaid flag.
Provider setup
Choose a supported provider arrangement for the business, currency and intended market.
Checkout methods
Present the payment choices enabled for that configured purchase journey.
Transaction states
Inspect payment attempts and outcomes in the context of the relevant order.
Refund handling
Review the supported refund path and whether it affects the whole order or a specific amount.
Cash-on-delivery model
Treat confirmation, dispatch, cash collection and remittance as distinct operating steps.
Reconciliation
Trace payments, fees, refunds and provider settlements to explain the money received.
FOLLOW THE BUSINESS JOURNEY
A concrete operating example.
A shopper submits a payment through the configured provider. The operator checks the recorded result before confirming the financial state of the order. A later refund needs its own outcome and finance follow-up. At settlement, the team compares provider funds with the relevant transaction values and fees.
The exception matters, too.
| What happens | What the team needs to resolve |
|---|---|
| The customer sees an uncertain result | Inspect provider and order records before asking for another payment. |
| A refund is pending | Keep the requested refund and completed provider result distinct. |
| The payout differs from sales | Check fees, refunds, timing and currency before treating the difference as missing money. |
Inspect the supplied workspace.
Supplied Agora finance workspace. This capture provides interface context; the operating scenarios on this page use separately labelled sample data.
PAYMENT FIT / THE ACTUAL ARRANGEMENT
Choose the journey
your business can operate.
The supplied platform source includes these payment integrations. Account eligibility, enabled capabilities and commercial coverage are confirmed for your business and deployment.
| Source integration | What it represents | What to confirm |
|---|---|---|
| Stripe | A configured card-payment gateway. | Merchant account, enabled market, payment methods and settlement arrangement. |
| CMI | A separate configured card-payment gateway. | Provider agreement, credentials, enabled checkout and callback behaviour. |
| Payzone | A provider adapter present in the supplied source. | The complete deployed flow and callback contract before a live launch. |
| Cash on delivery | A distinct customer payment choice and operating journey. | Confirmation, dispatch, collection and reconciliation ownership. |
| Apple Pay / Google Pay | Methods that rely on the underlying gateway arrangement. | Provider confirmation and enabled merchant setup before advertising availability. |
FOLLOW THE PROCESS
From the first step
to the next decision.
01
Confirm coverage
Identify market, currency, payment methods and the provider arrangement.
Confirm coverage→Test the checkout→Reconcile transactions
02
Test the checkout
Exercise success, decline, cancellation and callback handling in a suitable test environment.
Confirm coverage→Test the checkout→Reconcile transactions
03
Reconcile transactions
Trace an order through payment, any refund and the resulting provider settlement.
Confirm coverage→Test the checkout→Reconcile transactions
Operating walkthrough · Review the exact configuration for your business.
A CLEARER PICTURE
Good questions.
Useful answers.
Does Agora charge a percentage per order?
The supplied commercial materials state 0% Agora platform transaction fees. Payment-provider processing charges remain separate; check your plan terms.
Are card payments available everywhere?
No. Provider support, account approval and configuration must be confirmed for each launch.
How is cash on delivery different?
The order is placed before payment is collected. Confirmation, dispatch, collection and reconciliation need their own operating process.
BUILD WITH AGORA
Your next chapter starts here.
Bring your business, your ambition and the questions that matter. Let’s explore what you can build with Agora.