Start with the operating question
Ask what needs attention and inspect the records behind the answer. The useful output is a decision tied to the business, not a disconnected paragraph.
FROM BUSINESS CONTEXT TO BUSINESS ACTION
Ask. Decide. Get work done.
Put AI agents to work within the operation they understand. Use products, orders, stock and customer context to move from a question to a permitted action or coordinated workflow.
BUILT AROUND THE WORK
What this means
for your business.
Delegate defined work
An agent needs a clear task, access to the appropriate information and permission to use the relevant tools. Agree which tasks may run and which require the owner’s confirmation.
Keep the owner in control
A suggested action, a pending approval and a completed change are different states. Make those differences visible and provide a human route when the task is ambiguous or fails.
THE BUSINESS BEHIND THE CAPABILITY
Two audiences. Different kinds of work.
A shopper wants help finding and buying. A merchant needs to understand and operate the business. Each journey needs its own context, access and action boundaries.
Shopper intelligence
Explore product discovery and order-support responsibilities without exposing private operator capabilities.
Merchant agents
Move from a business question to a defined task, an authorised action and a result your team can inspect.
Inspect the supplied workspace.
Supplied Agora ai workspace. This capture provides interface context; the operating scenarios on this page use separately labelled sample data.
INSPECT A PERMITTED ACTION
A proposal is a step.
A result is another.
Choose AI agents in the workspace below, inspect the campaign request and decide whether to approve the example action. The result remains a draft for review.
YOUR BRAND / YOUR ONLINE STORE
SOL & FORMAThe collection Our storyBag (0)
THE EVERYDAY COLLECTIONA little sun.
Discover the collection ↗
A little sun.
A lot of possibility.
Discover the collection ↗Your brand. Your experience.Illustrative storefront
EXAMPLE PRODUCT
The Luna bag
Caramel leather · €89
One product, with its variant and price carried into the customer’s buying journey.
Explore the storefront capability ↗YOUR BRANDED MOBILE CHANNEL
A place in their everyday.
The customer experience on a phone. The same business context behind the order.
Explore native apps ↗SOL & FORMA ♡
THE EVERYDAY EDIT
The Luna bag
Caramel leather €89
Add to bag +
⌂ ⌕ ♡ ▢
Illustrative appORDER OPERATIONS / EXAMPLE RECORDS
Every sale has a next step.
SELECTED ORDER
#1048 · Online store
The Luna bag · 1 item · Payment received · Awaiting packing
Customer contextItem & variantPaymentFulfillment
ONE VARIANT / ONE LOCATION / ILLUSTRATIVE VALUES
See the stock consequence.
The Luna bag · Caramel · Main warehouse
18On hand
3Reserved
15Available
Explore how a reservation changes this example. It does not modify Agora stock.
Inspect locations, movements and adjustments ↗ILLUSTRATIVE AGENT WORKFLOW / NO LIVE EXECUTION
From request to work done.
Prepare a campaign brief for returning customers.
BUSINESS CONTEXT
Leather accessories · returning customers · collection launch
PROPOSED ACTIONCreate a campaign draft
Prepare the audience, objective and product story. Keep publication for human review.
EXAMPLE RESULTCampaign draft prepared
Audience: returning customers. Objective: introduce the collection. Status: draft, awaiting review.
ONE CUSTOMER PURCHASE / MULTIPLE SELLER RESPONSIBILITIES
The basket is shared. The work is assigned.
01
Leather studio
The Luna bag · €89
Seller fulfillment02
Linen workshop
Linen wrap · €49
Seller fulfillmentOPERATOR VIEW
Follow commission and settlement responsibilities ↗One purchase · €138
Inspect item responsibility, customer follow-up and each seller’s commercial balance.
BUILD ON THE COMMERCE MODEL
The same business. Through the contract.
GET /v1/products GET /v1/orders/{id} GET /v1/inventory/locations POST /v1/webhooks
Plan the task, establish access and inspect the matching source-derived reference.
Open the API reference ↗ Interactive illustration · sample dataExplore the full workspace ↗
FOLLOW THE PROCESS
From the first step
to the next decision.
01
Set the scope
Choose a concrete business task and the role permitted to request it.
Set the scope→Review the proposed work→Execute and inspect
02
Review the proposed work
Inspect the relevant data and any change that requires confirmation.
Set the scope→Review the proposed work→Execute and inspect
03
Execute and inspect
Run the permitted action, check the result and resolve any exception.
Set the scope→Review the proposed work→Execute and inspect
Operating walkthrough · Review the exact configuration for your business.
A CLEARER PICTURE
Good questions.
Useful answers.
Can agents act on my behalf?
Yes. Agora’s agent proposition includes executing permitted tasks and coordinating workflows, within the capabilities and controls configured for your business.
Does every action need approval?
The boundary depends on risk and configuration. Agree approval requirements for publishing, customer communications, payments and stock-changing work.
How do developers participate?
Technical teams define integrations, tool access and lifecycle handling around the merchant workflow.
BUILD WITH AGORA
Your next chapter starts here.
Bring your business, your ambition and the questions that matter. Let’s explore what you can build with Agora.