Make the purchase explicit
Review the selected items and variants, quantities, currency, delivery charge and total. Any condition that changes the promise belongs before the customer commits.
STORE / PURCHASE
Turn intent into an understood order.
Give the customer a clear view of what they are buying, where it is going and how payment will be handled. Carry the resulting order into the work behind the sale.
BUILT AROUND THE WORK
What this means
for your business.
Respect each payment journey
A provider payment and a cash-on-delivery order have different next steps. The browser’s return page, an accepted order and a received payment do not prove the same event.
Keep recovery understandable
An interrupted or failed payment needs a clear route back to the order. Support should be able to identify the purchase and inspect its actual payment and fulfillment state.
THE DETAIL IN BUSINESS CONTEXT
Make the product decision easier.
Good merchandising starts before the first click. Product names, options, images, availability and the next action need to agree. Review the storefront and the order it creates as one journey.
Catalogue & variants
Each option needs an identifiable variant. Keep the item selected by the customer attached to the resulting order item.
Checkout responsibility
Review customer information, delivery, the configured payment path and confirmation. A completed page design is only one part of launch readiness.
INSPECT THE RECORDS AND DECISIONS
An accepted order is the beginning of work.
Keep the commercial agreement and the actual payment result understandable after the customer leaves the purchase screen.
Operating concepts to inspect in your setup; this is not a wire-format schema. Exact API fields belong in the source-derived reference.
- Items
- Product, variant and quantity selected.
- Customer
- The person and relevant account context.
- Delivery
- The accepted destination and configured service.
- Total
- The price components and currency reviewed.
- Payment outcome
- The actual provider or unpaid-order result.
- Next task
- The team’s resulting fulfillment or support responsibility.
If payment is interrupted
Inspect the actual recorded outcome before inviting a repeat financial action.
If information changes
Recheck any consequence for serviceability, price or fulfillment before treating the change as accepted.
Inspect the supplied workspace.
Supplied Agora store workspace. This capture provides interface context; the operating scenarios on this page use separately labelled sample data.
FOLLOW THE PROCESS
From the first step
to the next decision.
01
Review the basket
Inspect item identity, quantities and the price components.
Review the basket→Choose the configured journey→Inspect the resulting order
02
Choose the configured journey
Confirm customer and delivery information, then inspect the applicable payment path.
Review the basket→Choose the configured journey→Inspect the resulting order
03
Inspect the resulting order
Follow the record and its next operational task, including an unpaid or interrupted outcome.
Review the basket→Choose the configured journey→Inspect the resulting order
Operating walkthrough · Review the exact configuration for your business.
A CLEARER PICTURE
Good questions.
Useful answers.
Does an order confirmation prove money was received?
No. Order acceptance and payment completion need their own recorded outcomes.
Can every provider serve every business?
Provider availability depends on the actual account, market and enabled setup. Confirm the arrangement before launch.
BUILD WITH AGORA
Your next chapter starts here.
Bring your business, your ambition and the questions that matter. Let’s explore what you can build with Agora.