Posting is the easy half. The half that costs you customers is the comment nobody answered for three days.
Plan and publish across Instagram, Facebook and TikTok — and answer the replies in the same inbox as WhatsApp, with the order history beside them.
One inbox
1
inbox holding WhatsApp, Instagram, Facebook, TikTok and email.
A DM is a sales conversation. Four apps means somebody is watching one of them and missing three, and the customer does not think of Instagram as a different company. One inbox, one assignment queue, one customer record, with the order history sitting beside the thread.
In the thread
Answer without asking them to repeat themselves.
Comments and DMs land in the same place as WhatsApp, assigned to the same people, against the same customer record.
- Same inbox as WhatsApp — so nobody is watching four apps and missing three of them
- Order history in the thread — the person answering can see what they bought without asking
- Assignment and handover — with the conversation attached, so the customer does not start again
- Listening — mentions of your brand, so you hear about a problem before it becomes a review
- Platforms
- Instagram, Facebook, TikTok
- Inbox
- Shared with WhatsApp and email
- Assets
- Your colours, logos and photography, applied automatically
Influencers
Who you worked with, and what it actually returned.
The relationship
- Who you are working with
- What they agreed to
- What they actually posted
- When the agreement ends
The money
- What it cost
- What it brought in
- Cost per acquired customer
- Whether those customers came back
The proof
- Codes and links per influencer
- Attribution through to the order
- Repeat rate of their audience
- Which ones to renew
Publishing
From idea to posted, without a design queue.
-
01
Plan it
Across all three platforms in one calendar, with the campaign it belongs to attached rather than living in somebody’s head.
-
02
Make it look like you
Your colours, logos and photography applied to everything produced. Brand consistency without a person policing it.
-
03
Approve it
Prepared, reviewed, signed off, with a record of who approved what — which matters more the moment you have clients or a board.
-
04
Answer what comes back
In the same inbox as every other channel, because the customer does not think of Instagram as a different company.
Next step
See it against your own customers.
We will connect a sample of your real order history and show you the segments it finds — including the ones you would not have thought to build.
- Works with
- Agora, Shopify, WooCommerce
- Priced by
- Brand and message volume
- What we will tell you
- Whether your list is worth the spend yet