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Email & SMS

The channels you own.

Nobody can change the algorithm on your own list.

Newsletters, follow-ups and transactional messages, written in your brand's voice and checked against live data before they go out.

The one that matters

0

emails promoting something you have run out of.

Checked at send time, not last night. The difference sounds pedantic until you have apologised to four thousand people for a sale on something that went out of stock at nine in the morning.

Checked before sending

Four things it verifies while the send is running.

  • Is it in stock?

    If not, it does not get promoted. The message goes out without that block rather than not going out at all.

  • Have they already bought it?

    Then they do not get the discount, because nothing annoys a customer faster than a voucher for the thing they paid full price for yesterday.

  • Have they heard from us today?

    Frequency capping across every channel, so one customer does not get four messages in a day from three different automations.

  • Is this the right language?

    Their language, not your head office's — decided by what they have used before, not by which list they landed on.

What runs automatically

The follow-ups you would otherwise never get around to.

Recovering

  • Abandoned basket reminders
  • Browse abandonment
  • Back in stock
  • Price drop on something they viewed

After the sale

  • Order, dispatch, delivery
  • Review request after delivery
  • Replenishment when it runs out
  • Warranty registration

Bringing back

  • Lapsed customer flows
  • Win-back with a reason, not a discount
  • Birthday and anniversary
  • Loyalty tier changes
"A blanket discount does not win anyone back. It trains everyone else to wait for the next one." On win-back campaigns

The follow-up uses the reason they hesitated — delivery time, size uncertainty, price — rather than reaching for the only lever most tools give you.

Next step

See it against your own customers.

We will connect a sample of your real order history and show you the segments it finds — including the ones you would not have thought to build.

Works with
Agora, Shopify, WooCommerce
Priced by
Brand and message volume
What we will tell you
Whether your list is worth the spend yet