Electronics customers compare before they buy and claim after they buy, and a meaningful share of them are businesses rather than people.
Three requirements most shop platforms treat as an afterthought.
Before the sale
Specifications that can be compared, not just read.
Structured specs
- Per category, not free text
- Filterable and comparable
- Consistent across suppliers
- Machine-readable for search and assistants
Comparison
- Side by side, in the shop
- The differences highlighted
- Compatibility flagged
- What is actually in stock
Confidence
- Reviews from verified buyers
- Warranty terms stated up front
- Real delivery dates
- Stock by location, including your shops
After the sale
The claim is the moment the relationship is decided.
-
01
Warranty registered at purchase
Automatically, against the customer record and the serial number. Not a card in the box that nobody posts.
-
02
Serial tracking
So you know which unit went to whom, which matters for recalls, claims and the occasional fraud.
-
03
The claim is started by the customer
Against the real order, with the real terms applied — rather than an email that sits unanswered for three days.
-
04
Everything lands on one timeline
Purchase, warranty, claim, repair, replacement. "What happened with this unit?" takes seconds instead of an afternoon.
Business buyers
1
stock count, shared by the retail shop and the trade counter.
Electronics hides more B2B volume inside a retail shop than almost any category, and running it on a second platform means two counts that disagree by lunchtime. Company accounts, agreed price lists, quotes, purchase orders and net terms — on the same catalogue. See /agora/b2b for the detail.
Next step
See it with your own products in it.
We will load a sample of your catalogue and show you the comparison, the warranty flow and a trade price list against your own products.
- What we will want
- A sample of your real catalogue
- What you will see
- Your business, not a demo shop
- What we will tell you
- Honestly, whether this is worth moving for yet